Privacy Policy

Privacy Policy

Privacy Policy

This Privacy Policy describes how Proxie Studio ("we", "our", or "us") collects, uses, and
protects your information when you use Blind Companion (the "App") on iOS or Android
devices. The App is an AI-powered visual assistant designed to help users of all ages
understand their surroundings.
By downloading or using the App on any platform, you agree to this Privacy Policy. Parents and
guardians are encouraged to review this policy with their children.

  1. Information We Collect
    1.1 Camera and Image Data
    The App requires camera access to capture images for AI-powered analysis. Images are:
    • Transmitted in real time to Google's Gemini API for visual processing.
    • Not stored on Proxie Studio's servers at any time.
    • Discarded immediately after an AI response is generated.
    We do not retain, sell, or share your images with any party beyond what is required for real-time
    AI processing. This applies equally on both iOS and Android.
    1.2 Microphone and Speech Data (STT)
    The App uses your device's microphone to capture spoken queries. Audio is:
    • Converted to text using on-device or platform-provided Speech-to-Text (STT) services
    (Apple Speech framework on iOS, Google Speech-to-Text on Android).
    • Sent as text only to the Gemini API — raw audio is never transmitted to or stored by
    Proxie Studio.
    • Not retained by us in any form after the query is processed.
    1.3 Text-to-Speech (TTS) Output
    AI responses are read aloud using your device's built-in Text-to-Speech engine
    (AVSpeechSynthesizer on iOS, Android TTS API on Android). This processing happens locally
    on your device. We do not collect, transmit, or store TTS audio.
    1.4 Account Information (via Supabase)
    When you create an account, we collect and securely store through Supabase:
    • Full name
    • Email address

• Account creation date
• A unique user ID (UUID)
Passwords are never stored in plain text. All authentication is handled securely by Supabase.
For more information, visit supabase.com/privacy.
1.5 Subscription and Purchase Data (via RevenueCat)
Subscription management is handled by RevenueCat across both platforms. Data collected
includes:
• Subscription plan (monthly or annual)
• Subscription status (active, expired, cancelled)
• Purchase history and entitlements
• Platform identifier (Apple App Store or Google Play Store)
We do not collect or store payment card details. All billing is processed by Apple (iOS) or
Google (Android). See revenuecat.com/privacy for details on RevenueCat's data practices.
1.6 Usage and Diagnostic Data
We may collect anonymized, non-identifiable data such as app version, device type, operating
system, and crash logs to improve app stability. This data cannot be linked to individual users
and is handled consistently across iOS and Android.

  1. How We Use Your Information
    We use collected information to:
    • Power the App's core features (image analysis, speech input, voice responses) on both
    iOS and Android.
    • Authenticate your identity and manage your account.
    • Manage your subscription and access to premium features.
    • Improve App performance and reliability across platforms.
    • Respond to user support requests.
    • Comply with applicable laws and platform policies.
    We do not sell, rent, or share your personal information with third parties for advertising or
    marketing purposes.

  2. Platform-Specific Permissions
    3.1 iOS (Apple App Store)
    On iOS, the App requests the following system permissions:
    • Camera — to capture images for AI analysis.
    • Microphone — to capture spoken queries.
    • Speech Recognition — to convert spoken input to text.

iOS permission prompts are displayed by the operating system. You may revoke any
permission at any time via Settings → Blind Companion on your iPhone or iPad.
3.2 Android (Google Play Store)
On Android, the App requests the following runtime permissions:
• CAMERA — to capture images for AI analysis.
• RECORD_AUDIO — to capture spoken queries.
• INTERNET — to communicate with the Gemini API, Supabase, and RevenueCat.
You may revoke any permission at any time via Settings → Apps → Blind Companion →
Permissions on your Android device.
Revoking camera, microphone, or speech permissions will disable the corresponding features of
the App on either platform.

  1. Third-Party Services
    The App integrates with the following third-party providers on both iOS and Android:
    Google Gemini API — AI image and text analysis. policies.google.com/privacy
    Supabase — User authentication and account storage. supabase.com/privacy
    RevenueCat — Subscription management (iOS & Android). revenuecat.com/privacy
    Apple App Store — iOS payment processing. apple.com/legal/privacy
    Google Play Store — Android payment processing. policies.google.com/privacy
    Each provider operates under its own terms and privacy policies. We are not responsible for the
    data practices of these third-party services.

  2. Account Deletion and Data Removal
    5.1 How to Delete Your Account
    You can delete your account at any time directly within the App on both iOS and Android:
    Profile → Delete Account
    No email, phone call, or external website is required. The entire deletion process is completed
    inside the App.
    5.2 What Happens When You Delete Your Account
    Upon confirming deletion, the following occurs immediately:
    • Your name, email address, and all account data are permanently deleted from
    Supabase.
    • Your unique user ID and account record are removed instantly.
    • All subscription entitlements are immediately revoked on both platforms.
    • There is no grace period or deferred deletion — data removal is instant and permanent.

Important: Deleting your account in the App does not automatically cancel your App Store or
Google Play subscription. You must cancel your subscription separately to stop future billing:
• iOS: Settings → [Your Name] → Subscriptions → Blind Companion → Cancel
Subscription.
• Android: Google Play Store → Profile → Payments & Subscriptions → Subscriptions →
Blind Companion → Cancel.
5.3 Your Other Data Rights
Depending on your jurisdiction, you may have the right to access, correct, or request a copy of
your personal data. To exercise these rights, contact us at the address in Section 9.

  1. Children's Privacy
    Blind Companion is designed for users of all ages, including children. Proxie Studio is
    committed to protecting the privacy of younger users.
    • We do not knowingly collect personal information from children under 13 beyond what is
    required for account creation (name and email).
    • We do not use any user's data, including children's, for advertising, profiling, or any
    secondary purpose.
    • Parents or guardians may contact us at any time to review, correct, or delete their child's
    account data.
    • All data, regardless of user age, is protected equally under this policy.
    If you believe we have collected data from a child without appropriate consent, please contact
    us immediately and we will delete it promptly.

  2. Data Security
    Proxie Studio implements reasonable technical and organizational safeguards to protect your
    information, including:
    • Encrypted data transmission (HTTPS/TLS) for all communications on both iOS and
    Android.
    • Supabase row-level security for database access control.
    • No permanent storage of image, audio, or biometric data on our servers.
    No method of electronic transmission or storage is 100% secure. While we strive to protect your
    personal information, we cannot guarantee absolute security.

  3. Changes to This Policy
    We may update this Privacy Policy from time to time. The "Effective Date" at the top reflects the
    most recent revision. Continued use of the App on any platform after changes are posted
    constitutes your acceptance of the updated policy. We encourage you to review this page
    periodically.

  4. Contact Us
    If you have questions, concerns, or data requests regarding this Privacy Policy, please contact
    Proxie Studio at:
    Email: enquiries@weareproxie.com
    App: Blind Companion
    Company: Proxie Studio
    Address: H.M-107 Jamalpur Colony, 141010, Ludhiana, Punjab, India
    Website: https://proxiestudio.com/

Follow Us

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Address

Sweden

Tvistevägen 48, 907 36 Umeå , Sweden

India

H.M-107 Jamalpur Colony, 141010, Ludhiana , Punjab

Follow Us

LinkedIn

Instagram

Facebook

Address

Sweden

Tvistevägen 48, 907 36 Umeå , Sweden

India

H.M-107 Jamalpur Colony, 141010, Ludhiana , Punjab

Follow Us

LinkedIn

Instagram

Facebook

Address

Sweden

Tvistevägen 48, 907 36 Umeå , Sweden

India

H.M-107 Jamalpur Colony, 141010, Ludhiana , Punjab