Privacy Policy – Hilfy
Effective Date: November 27, 2025
Hilfy ("we," "our," or "us") operates the Hilfy mobile application (the "App"). This Privacy Policy explains how we collect, use, store, and protect your information when you use the App.

1. Information We Collect
Camera Access

The App uses your device’s camera to capture images in real time. This functionality is essential for delivering our core features, such as providing visual assistance and AI-powered responses.
Microphone Access

The App uses your device’s microphone to record spoken prompts. This allows Hilfy to understand your instructions and provide relevant responses.
Image and Audio Storage

Captured images and recorded prompts are securely uploaded and stored in Supabase, a cloud-based backend service. These files are not associated with any personally identifiable information unless explicitly provided by you.

2. How We Use Your Information
We use the images and audio recordings collected through the App solely to:
* Enable core features of Hilfy, including AI-powered analysis and feedback.
* Store and retrieve data for ongoing or future processing.
We do not collect or use any personal information beyond what is described, unless you explicitly provide it (e.g., through optional feedback or contact forms).

3. Data Storage and Security
* All image and audio data is encrypted and securely stored using Supabase, which adheres to modern data protection protocols.
* Data in transit and at rest is protected using industry-standard encryption and security mechanisms.
* We do not share your data with third-party advertisers, trackers, or analytics services.

4. Data Sharing
We do not share your data with third parties, except in the following cases:
* When required by law or legal process.
* When you provide explicit, informed consent for such sharing.

5. Your Rights
As a user, you have the right to:
* Request deletion of your stored data.
* Inquire about how your data is being used.
* Withdraw consent for image or audio storage at any time.
* Access or receive a copy of your stored data upon request.
To exercise any of these rights, please contact us at the address below.

6. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:
Email: enquiries@weareproxie.com